
Terms and Conditions
Interested in the specialist glass products available from Fusion Glass Ltd in Leeds? Check out our Terms and Conditions below and get in touch to chat to our team.
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Fusion Glass LTD
Terms and Conditions
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1. General
1.1. Within these provisions, the term "Company" denotes Fusion Glass Ltd., while "Customer" encompasses both individual and corporate entities.
1.2. All quotations and orders are expressly subject to the terms outlined herein, except when formally accepted in writing by Fusion Glass Ltd.
1.3. Quotations retain validity for a duration of one week from the date of issuance and may be retracted by Fusion Glass Ltd. at any time during this period without prior notice.
1.4. Any materials offered from existing stock are contingent upon availability upon the receipt of an order.
1.5. References to statutory provisions within these conditions are inclusive of any amendments, re-enactments, or extensions pertinent at the relevant time.
1.6. Cancellation of orders is contingent upon the receipt of written notification and necessitates the immediate reimbursement of all costs, expenses, and losses incurred by Fusion Glass Ltd. up to the point of cancellation.
1.7. The headings provided within these conditions are intended solely for the purpose of convenience and shall not impact or alter their interpretation.
2. Goods and Price
2.1. The price quoted reflects the prevailing rate of Fusion Glass Ltd. at the time of quotation, and the Customer acknowledges that the contractual price shall align with the current rate, exclusive of VAT, as of the date of dispatch.
2.2. Unless specifically stated otherwise in writing by Fusion Glass Ltd., the price includes carriage but excludes packing and insurance, which shall be the responsibility of the Customer.
3. Payment
3.1. Payment for goods is expected upon demand, with credit account payments due no later than 30 days following the end of the invoiced month.
3.2. In the event of overdue invoices, the Customer shall incur interest at a rate of four percent above the prevailing base lending rate.
3.3. Failure to remit payment within the stipulated period renders all outstanding amounts immediately due, with any prior settlement terms revoked.
3.4. In the occurrence of any of the following events, the Company reserves the right, without prejudice to its other rights and remedies, to terminate, wholly or partially, any contract with the Customer or suspend further deliveries under any contract:
3.4.1. Failure by the Customer to settle any due and payable debts to the Company;
3.4.2. Non-provision of required security such as a letter of credit or bill of exchange as stipulated in the contract;
3.4.3. Failure by the Customer to accept delivery of Goods as per contractual obligations;
3.4.4. Instances where the Customer becomes insolvent, enters into a composition arrangement with creditors, voluntarily winds up (except for reconstruction purposes), or undergoes any analogous proceedings under foreign law.
The Company retains the right to exercise the aforementioned termination or suspension rights until the event or default causing such action has ceased or been rectified. Additionally, in the case of suspension, resuming delivery under any contract necessitates prepayment or the provision of adequate security for future deliveries.
4. Description of Goods
4.1. Goods are individually priced.
4.2. Goods described as not new or in good condition are sold without warranty.
4.3.1. Upon request, Customers may inspect Goods before dispatch.
4.3.2. No guarantee is provided for Goods labeled as "new" or "unused" unless explicitly stated.
5. Scope of Contract
The Company shall bear no liability for:
5.1. Defects resulting from wear and tear, accidents, improper use, or neglect by the Customer, contrary to the Company's instructions or advice.
5.2. Goods adjusted, modified, or repaired by parties other than the Company.
5.3. Suitability of Goods for specific purposes or conditions, regardless of communication to the Company.
5.4. Defects in Goods prepared according to Customer-submitted specifications, even if containing obvious errors.
5.5. Variations in Goods' qualities, dimensions, or specifications, provided they do not significantly affect their characteristics, and substitutes are of equal or superior quality.
5.6. Furthermore, the Company holds no liability for:
5.6.1. Inaccuracies in Goods' quality unless agreed upon in writing before delivery.
5.6.2. Variances in weight, measurement, or gauge within commercial tolerances, calculated across all delivered Goods.
6. Extent of Liability
6.1. Except for death or personal injury due to negligence, the Company's liability under the contract, including representations or warranties, shall not exceed the Goods' price.
6.2.1. A defect refers to a quality issue, not quantity, dimensions, or weight.
6.2.2. If defective Goods are returned within seven days of delivery, the Company may replace them if found defective.
6.2.3. If Goods are not defective, the Customer incurs expenses for examination, checking, or testing.
6.2.4. The Company is not responsible for damaged Goods or rust in bundled or unprotected Goods.
6.3. Liability for some or part of the Goods does not affect the contract's validity for other parts.
6.4. The Company isn't liable for lost or damaged Goods if delivery is by a third-party carrier.
6.5. For Company-delivered Goods, any loss or damage must be reported within 24 hours.
7. "Non Prime" Goods
7.1. Goods sold or accepted as "non prime" are as-is, without warranty, and the Company disclaims liability. The Customer indemnifies the Company against any claims arising from such Goods.
8. Title
8.1. Pursuant to Section 12 of the Sale of Goods Act 1979, the Company shall transfer only the title or rights to the Goods that it possesses. If the Goods are obtained from a third party, the Company transfers only the title or rights acquired from that party.
8.2. Despite the earlier transfer of risk, title to the Goods remains with the Company until full payment of the invoice amount, including any accrued interest.
8.3. Until title passes, the Customer holds the Goods as a bailee for the Company, ensuring they are identifiable and insured for their replacement value.
8.4. The Company reserves the right to repossess the Goods before title passes, terminating the Customer's rights to use, sell, or deal with them, with no liability to the Customer.
8.5. Until title passes, proceeds from the sale of Goods to any third party are held in trust for the Company and must not be mingled with other funds.
8.6. The Company can pursue legal action for the price of the Goods, including any accrued interest, even if title hasn't passed to the Customer.
9. Risk, Delivery, and Performance
9.1. Delivery of goods occurs when the Company makes them available to the Customer or their agent, either at the Company’s premises or at an agreed delivery point.
9.2. Risk transfers to the Customer upon delivery or as directed.
9.3. Delivery by instalments constitutes separate contracts, and failure in one does not affect others.
9.4. Quoted delivery dates are approximate and not contractually binding.
9.5. If the Customer fails to take delivery, the Company may store the goods at the Customer's expense.
9.6. The Company is not liable for delays in delivery, nor does such delay entitle the Customer to reject delivery.
9.7. The weight or quantity stated on the delivery note is final unless discrepancies are reported within three days.
10. Glass Delivery Terms
10.1. Our glass is typically transported on lorries weighing 18 tons or more. It's your responsibility to ensure that your property can accommodate such vehicles for safe delivery. The Company isn't liable if your property can't accommodate this size of vehicle. Upon request, we may deliver on different sized vehicles, but this isn't guaranteed and will incur additional costs.
10.2. Offloading glass from the vehicle is not the Company's responsibility. You'll need adequate manpower or lifting equipment on-site for offloading. While drivers may assist if feasible, neither the Company nor the driver is liable for any damage during offloading. Additional costs apply if specialist lifting equipment is necessary.
10.3. Failure to deliver glass on the agreed date incurs a £250 redelivery charge.
10.4. Glass must be delivered within 3 months of payment. Delivery beyond this period may result in a reasonable increase in cost.
10.5. Our glass is cut to your specified sizes, with a tolerance for variation depending on panel size. We accept no liability for panels outside specified tolerances.

11. Stainless Steel
While our stainless steel products are not entirely corrosion-proof, the Company bears no responsibility for any corrosion, discoloration, or pitting resulting from:
- Failure to maintain the stainless steel with an appropriate cleaner to prevent harmful residue buildup;
- Use of incorrect stainless steel product for your environment (zinc, grade 304, grade 316, grade 316 mirror polished, grade 2205). Our technical team can advise on suitable stainless steel categories;
- Contamination due to installation near carbon steel.
12. Returns
Goods ordered incorrectly or in excess may be returned if unused, in original packaging, and in good condition. Return entails:
- Minimum £50 collection charge for goods returned to the warehouse;
- Additional charges may apply for bulky or distant returns;
- 30% restocking fee plus VAT;
- Glass cannot be returned or refunded once in production/delivered;
- Returns must occur within one month of delivery;
- Damaged goods must be returned within 14 days, with replacement dispatched within 14 days of receipt.
13. Other
13.1. These conditions supersede any terms or conditions stipulated by the Customer.
13.2. No amendments are binding without written confirmation.
13.3. The Company is not liable for performance failure due to factors beyond its control.
13.4. Waiver of breach does not affect subsequent breaches.
13.5. Invalidity of any provision does not affect the validity of others.
13.6. English law governs the contract, with exclusive jurisdiction in English Courts.
13.7. Notices must be in writing, or first-class post to the business address provided.